Frequently asked questions
How long does delivery take?
We build every sofa to order in Lancashire. Most sofas are ready within seven days and delivered in our own van shortly after — you’ll have it in under two weeks from the day you order.
Can I pay on delivery?
Yes. We offer cash on delivery across the whole of the UK — no deposit needed. We’ll call you the day before to confirm your delivery date and give you the total.
What sizes are available?
Most sofas come in 2-seater, 3-seater, corner, and U-shape configurations. The exact options vary by model — choose your sofa and all available sizes will appear on the product page.
Do I need to assemble the sofa?
Yes, but it’s straightforward. Sofas arrive in two or three sections that slot together by hand — no tools required. Most customers have theirs set up in under ten minutes.
What areas do you deliver to?
We deliver across the whole of the UK, including mainland, Northern Ireland, and the Scottish Highlands & Islands. Delivery is free on orders over £799. See our delivery page for full rates.
Can I pay in instalments?
Yes. We accept Clearpay at checkout, which splits your payment into four interest-free instalments. You can also pay in full by card or choose cash on delivery.
Are your sofas fire-safety compliant?
Yes. All our sofas meet the UK Furniture and Furnishings (Fire) (Safety) Regulations 1988. Every sofa carries the required permanent fire-safety labels.
What fabric and colour options are available?
Each model comes in a range of fabrics and colours. The full selection appears on the individual product page — choose your sofa, then pick your size and fabric.
Can I return my sofa?
Yes. Under the UK Consumer Contracts Regulations 2013, you have 14 days from delivery to cancel your order. Return shipping costs are at your expense. Refunds are processed within 14 days of us receiving the item back. See our delivery and returns page for details.
How do I get in touch?
Call or WhatsApp us on +44 7516 046765, or email hello@arufurnish.co.uk. You can also use the contact form.